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Contact

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334, rue Regent Street Sudbury, ON P3C 4E2

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Toll Free: 1-800-387-5765

General Inquires:

Board of Directors:

Interlibrary Loan Inquiries:

Training & LearnHQ Inquiries:

Consulting, Legislation, Policy, Governance Inquiries:

JASI Inquiries:

Website Inquiries:

Finance Inquiries:

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Staff

For general inquiries related to Training & Consulting, contact: consulting@olservice.ca.

Leadership Team

Mellissa D'Onofrio-Jones
Chief Executive Officer
705-806-5707
 
  • Board of Directors and Administrative Matters
  • Consulting and Training Team Inquiries
  • Media Inquiries
  • Provincial Matters
  • Advancing Public Library Leadership (APLL) Institute
Karen Reid
Chief Operating Officer
647-264-7332
 
  • Finance and Human Resources
  • Connectivity Funding
  • Purchasing
  • E-Content
  • Interlibrary Loan
Valerie Stevens
Resource Sharing Manager
647-264-3805
 
  • E-Content
  • Interlibrary Loan
  • JASI Services including Membership

Internal Administration

Gwen Boyd*
Finance Assistant
705-806-5711
 
  • Finance Inquiries
  • Accounts Payable and Receivable
Shane Harnish
Network Administrator
647-264-7344
 
  • Internal IT Administration
Lindsay McNabb-Gamble
Executive Assistant / Payroll and Human Resources
647-264-7328
 
  • Board Support
  • HR Administration
  • Payroll

Training & Consulting

Alexandra Taylor* (on leave)
Consultant
647-264-6923
 
  • Consulting
  • Francophone Services
  • Annual Survey of Public Libraries (bilingual)
Allison Pilon
Consultant
647-264-6926
 
  • Consulting
  • Annual Survey of Public Libraries
  • Ontario Public Library Guidelines
Brandon Fratarcangeli*
Consultant
647-264-7330
 
  • Consulting
  • Professional Resources
  • Collective Purchasing Agreements
  • OLS Website and Social Media Inquiries
Deanna Nebenionquit
First Nation Consultant
705-806-5712
 
  • Consulting for First Nation Libraries
  • Annual Survey of Public Libraries (First Nation Clients)
Jesse Roberts
Consultant
705-806-5716
 
  • Consulting
  • EXCEL Program Coordination and Support
Bailey Urso-Mahy
Training and Events Coordinator
705-806-5717
 
  • Training Coordination and Support
  • Event Coordination and Support
  • LearnHQ Coordination and Support
Nancy Cooper
First Nation Consultant
647-264-7342
 
  • Consulting for First Nation Libraries
  • First Nation Communities READ Program
  • Annual Survey of Public Libraries (ASPL) (First Nation Clients)
Dayna Lintner
Operations and Training Administrator
647-264-7331
 
  • LearnHQ
  • OLS Website Inquiries
  • Connectivity Funding

E-Content

Beth Harding
Digital Licensing Coordinator
647-264-7329
 
  • E-Resources Ordering
  • OverDrive EBook Consortium
  • CanTook French EBook Consortium

Interlibrary Loan

Linda Langedijk
HelpDesk Representative
647-264-7334
 
  • Interlibrary Loan/VDX Support

JASI

For JASI Technical Support, contact: jasisupport@olservice.ca

Brian Alberton*
JASI Support Analyst
705-806-5713
 
  • JASI Support
Jeff Laitinen
JASI Support Analyst
705-806-5714
 
  • JASI Support
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Distribution Groups

Ontario Library Service maintains a number of email distribution groups open to all members of the Ontario Public Library community
LS-OLSLIBS
A general discussion group open to all staff working in all roles in Ontario’s public libraries.
LS-INFOUSER
A special interest discussion group for public library staff to discuss concerns, issues, procedures, policies, etc. around interlibrary loan in Ontario.
LS-Board Assemblies
A discussion group for all Board Assembly Members and other interested board members to share comments, questions and best practices about governance and board topics.
LS-Board Assemblies
A discussion group for all Board Assembly Members and other interested board members to share comments, questions and best practices about governance and board topics.
LS-Community Outreach Network
A special interest discussion group for library staff working in community outreach and engagement related roles in their libraries. The Community Outreach Network has an internal group structure which is client driven, as such the group’s elected chairs will be notified of new memberships for networking and communication purposes.
LS-HRNOL
A resource network that provides a confidential forum to exchange information and discuss broad human resources issues and trends in the Ontario Public Library community. Networking includes both the distribution group email as well as up to 3 membership meetings per year that may include professional consultant-led presentations on current HR topics.  The meetings are currently conducted virtually.  There is an annual membership fee per library system (a library system may have multiple members as part of that membership fee), which goes towards the cost of the meetings or professional opinions sought by the group.
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Membership is restricted to HR professionals working directly for public libraries and to Library management (ie., CEOs) in other functions who have responsibility to oversee the HR function but do not have HR as their only areas of responsibility. Membership approval is overseen by HRNOL’s elected executive committee.

Please submit your request to join the group directly to the HRNOL Executive:  a.reid@kinglibrary.ca and mfrenette@whitbylibrary.ca

Your request will be reviewed to ensure your participation meets membership guidelines and to initiate membership fee billing if your library system is not already a member.

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Newsletter Archive

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