Traumatic events are often unexpected, sudden and overwhelming. This workshop will train participants how to respond in the event of a critical incident—from a robbery to a workplace accident, an incident of serious violence to one of terrorism. Whether your organization has individuals in safety-sensitive positions, public service responsibilities, high-risk industries such as transportation or banking, or is experiencing a higher-than-average level of change, you need to be prepared.

This workshop will prepare your organization to respond quickly and effectively to any critical incident that disrupts organizational functioning. Participants will be equipped with the resources and information to help others resume their routines and address their concerns as quickly as possible with confidence and compassion.

Training Outcomes:  

1. Identify typical reactions to a traumatic situation and types of interventions that can support people in crisis
2. Apply practical skills and strategies to deal with a traumatized individual
3. Improve personal stress management and understand the importance of self care
4. Recognize signs and facilitate discussions with troubled individual . 

Hosted by Telus Health 

Facilitated by Phil Kaethler